Malcolm Brenton

Malcolm Brenton

"First Time Voter"

Malcolm is a 21-year-old college student voting for the first time. He's tech-savvy and wants to make informed decisions, but struggles with understanding how government actually works and finding reliable, up-to-date information about his representatives and local issues.

Goals

  • Understand the legislative process and who is accountable for decisions
  • Find clear, current, and organized information about his representatives and local issues
  • Locate the correct district information and verify it's up to date
  • Wants updates on the latest news for policies and legislators

Frustrations

  • The government process feels like a "black box" with unclear accountability and decision-making
  • Government websites are disorganized and difficult to navigate, making it hard to find relevant information
  • District maps and representative information may be outdated, leading to confusion about who represents him
  • Difficult to track new policies and updates to others